Terms and Conditions

This Agreement was last modified on 18 December 2023.

  1. Introduction

Welcome to System Makers! These terms and conditions (“Terms”) govern your use of our website, services, and the purchase of products from System Makers. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

  1. Definitions
  • “System Makers”: Refers to the IT store, including its website, services, and products offered.
  • “User” or “You”: Any person or entity using System Makers’ website or services.
  • “Products”: IT hardware, software, and other related items available for purchase from System Makers.
  • “Services”: Any services provided by System Makers, including technical support and repair services.
  1. Use of the Website
  • Eligibility: By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • License: You are granted a limited, non-exclusive, and revocable license to access and use the website for personal, non-commercial purposes.
  • Prohibited Conduct: You agree not to engage in any unlawful activities, misuse the website, or infringe on the rights of others.
  1. Product Purchases
  • Order Acceptance: All orders are subject to acceptance by System Makers. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: Prices are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. If a pricing error is found, we will inform you and offer the option to proceed with the corrected price or cancel the order.
  • Payment: Payment must be made at the time of purchase. We accept various payment methods as detailed on our website.
  1. Shipping and Delivery
  • Shipping Policy: We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on the destination and shipping method selected.
  • Shipping Charges: Shipping costs are calculated based on the shipping method, destination, and the total weight of the order. These costs will be displayed at checkout.
  • Risk of Loss: The risk of loss and title for products pass to you upon delivery to the carrier.
  1. Returns and Refunds
  • Return Policy: You may return products within 30 days of delivery for a full refund, subject to our return policy terms and conditions.
  • Refund Process: Refunds will be issued to the original payment method within 10 business days of receiving the returned product.
  • Non-Returnable Items: Certain items, such as software, opened consumables, and special order products, may not be eligible for return.
  1. Warranty and Repairs
  • Manufacturer’s Warranty: Products sold by System Makers are covered by the manufacturer’s warranty, if applicable.
  • Repair Services: We offer repair services for products purchased from System Makers. Our repair services are subject to additional terms and conditions, which will be provided at the time of service request.
  1. Limitation of Liability
  • No Warranties: System Makers makes no warranties or representations about the accuracy or completeness of the website’s content or the products and services provided.
  • Limitation of Liability: To the maximum extent permitted by law, System Makers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.
  1. Intellectual Property
  • Ownership: All content on the System Makers website, including text, graphics, logos, and software, is the property of System Makers or its licensors.
  • Restrictions: You may not reproduce, distribute, or create derivative works based on the content without our prior written consent.
  1. Privacy Policy
  • Data Collection: We collect and use personal information in accordance with our Privacy Policy, which is available on our website.
  • Cookies: Our website uses cookies to enhance user experience. By using our website, you consent to the use of cookies.
  1. Governing Law and Dispute Resolution
  • Governing Law: These Terms are governed by and construed in accordance with the laws of Bangladesh.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If unresolved, disputes may be submitted to arbitration or the appropriate court of jurisdiction.
  1. Changes to Terms and Conditions

System Makers reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website and services constitutes acceptance of the revised Terms.

 

  1. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

  • Email: info@systemmakers.com
  • Phone: +880 9606 999235
  • Address: House No#23, 4th Floor, Mirpur DOHS Shopping Complex
    Mirpur DOHS, Dhaka-1216, Bangladesh

 

By using System Makers’ website and services, you agree to be bound by these Terms and Conditions. Thank you for choosing System Makers for your IT needs!